FAQ

We understand that pets are beloved members of your family, and we’re happy to welcome them to Applewood. We do expect that you will take full responsibility for your pet, feeding and caring as required. Please ask about our pet policies.

Yes, of course. It wouldn’t be your home if you weren’t surrounded by your personal treasures. Applewood suites are designed with a kitchenette containing a microwave and small refrigerator. You are welcome to bring your own furniture, pictures, drapes, bed linens, towels, plants, and anything else that will make you feel comfortable. There is plenty of storage space for your personal belongings too.

All doors are secured at night, and you will have your own personal key to come and go as you please. There is professional staff in the building 24 hours a day to ensure your security. We would be pleased to check on you through the night if there are any concerns.

You are not required to come down for breakfast if you prefer to sleep in. All suites have a kitchenette so you can enjoy a private breakfast in your suite if you wish. You are welcome to bring in your own toaster oven and coffee maker as long as they meet CSA electrical standards. There is also a 24-hour Café should you wish to come down and have fresh juice or hot beverages as well as toast or fruit at any time.

Yes. There are laundry room facilities available at Applewood for your personal use. You may also choose to have our staff do your laundry on a weekly basis, giving you more time to enjoy other things. There is a small extra charge to have our staff do your personal laundry.

Provided our professional staff can safely care for you, you are free to access additional care services for a monthly fee. This way you can continue to live in your home at Applewood where you’re comfortable.

Visiting hours are anytime. Family and friends are welcome to join you for a meal, or even overnight. If you have adequate extra space in your suite, you are welcome to have a short-term guest stay with you. For fire and safety purposes we ask that you notify us of the arrival and departure dates of your guest. We also ask that you notify the dining staff of guests so that we can ensure that a table is set to include your company.

You may come and go as you please. For fire and safety purposes, we simply ask that you sign out when leaving and sign back in once you return. The sign-out/sign-in book is located at the Front Desk.

We ask residents to sign a lease in order to ensure everyone is aware of their rights and the standards of the community. At that time, the charges for all services will be explained and provided in writing so you are well informed. However, you are not held to a long-term commitment, and we request only thirty days notice if you wish to leave Applewood for any reason.